Thank you for joining Sonja and me for our ACHE presentation on Eliminating Patient Harm Using High Reliability Tools. We both hope you found the session to be full of practical and useful information.
We’ll be sharing more information on high reliability and safety tools in the coming months. In the meantime, I’ve included links to several articles below.
John B. and Sonja
Here are the slides from the presentation
And here are some articles that you’ll find interesting and helpful.
This article reviews 10 case studies illustrating how quality and safety programs can eliminate millions of dollars in waste from our organizations. Over $256 million was saved by just these 10 projects.
Finding great physician champions can be difficult. In this article I review the qualities of an “ideal” physician champion, where to find them, and what to expect. The article is full of practical tips and advice for selecting only the best of the best.
This article describes my secret for building effective quality and safety programs. I explain that borrowing practices from finance is an important way to improve the success of a quality program. I alluded to this during my presentation. If you’re willing to teach your quality leaders how you’ve hardwired financial performance into your organization, then they can apply those tactics to the quality program – and their implementation success should sky rocket.
Here is a link to an article on the ISMP website: Intimidation: Mapping a plan for cultural change in healthcare (Part II)
And here is a study on Intimidation by ISMP from 2013: Intimidation Still a Problem in Hospital Workplace, ISMP Survey Shows
Here is a link to the intimidation survey on the ISMP website. Hope you find it helpful!
Please feel free to share any of these resources with your colleagues. If they have any questions, please invite them to give me a call or send me an email.
Again, all the best on your quality and safety journey! And remember, it doesn’t have to hard!