This is a nice textbook and a great starting place for anyone wanting a solid understanding of healthcare quality. It brings together a team of internationally prominent contributors who provide expertise on current strategies, tactics, and methods. The book provides a solid foundation on the components and importance of quality, while incorporating strategies that will continuously improve and transform a healthcare system. Yours truly contributed a chapter in each of the editions.
It’s also a comprehensive textbook that is well suited for undergraduate and graduate courses in healthcare administration as well as nursing, allied health, pharmacy, and medicine programs.