Healthcare’s INNER CIRCLE


At no other time in our careers has healthcare felt this tumultuous. Any position in the C-Suite seems to come with sleepless nights, constant challenges, a shifting landscape, hundreds of priorities, and too many questions that don’t seem to have answers. And like you, I’ve always benefited from the advice and counsel of my colleagues.

This is why I’ve created Healthcare’s INNER CIRCLE. The INNER CIRCLE is a group of peers – senior healthcare executives – who meet regularly to discuss pressing issues – advise one another – brainstorm solutions together – and share innovations and best practices.

The INNER CIRCLE is more than just meetings; it is an opportunity to network and develop deep professional relationships with colleagues throughout the country.  You will also have the chance to share information with one another in between meetings. And to ensure group members are comfortable discussing any and all issues, your competitors will not be allowed to join once your registration is received. But, that also means that if one of your competitors joins first, you will be unable to join.

I’ve prepared a brochure that explains everything. Access your copy online or download a pdf here. All INNER CIRCLE groups are limited in size so don’t delay. Registration opens on Monday, November 2 and closes at midnight December 15. I hope you’ll join us!

Best Regards,

John Byrnes MD
President & CEO, HCIC

PS: Have you ever gone to a meeting and been bombarded by consultant’s sales pitches? That won’t happen at INNER CIRCLE meetings. That’s my personal promise to you.

Registration opens Monday, November 2, 2015
Healthcare’s INNER CIRCLE


6 Steps to Physician Engagement


An excerpt from my article on Physician Engagement:

SOME OF THE MOST SUCCESSFUL QUALITY leaders are those who have mastered physician engagement. But working with physicians in a positive and collaborative manner eludes many health care and physician leaders.

I’m not sure why, but whatever the reason, physician engagement is critical to your success as a quality leader. Your ability to partner with your colleagues in a collaborative, collegial, respectful and honest way spells the difference between creating great quality programs or mediocre ones. This is because physicians influence 85 percent of patient outcomes due to the decisions they make and the orders they write.

In the attached article I wrote in the March/April issue of the Physician Leadership Journal, I review some of the most important aspects of physician culture, especially how you can leverage this knowledge to dramatically improve engagement. When physician engagement is ideal, your quality and safety programs will experience even more success.

To access The 6 Steps to Physician Engagement and a pdf of the article, click on this title: GREAT PHYSICIAN ENGAGEMENT IS KEY TO GREAT QUALITY.

Question: What approaches have you used to partner with physicians? 

The Top 10 CEO Roles in Quality – Part 2

In my first post on this topic, I covered the first THREE Critical Roles for CEOs in your organizations.

We reviewed that some CEOs have embraced the quality agenda and gladly lead the charge.  They lead high performing organizations that are often listed in the Top 100 hospitals and the Healthgrades Distinguished Hospital lists.  But in organizations where the CEO is silent, quality performance can be mediocre or worse.  A CEO who is active and involved is one of the keys to a top performing organization.  And because better quality = lower costs, they often lead the most cost effective organizations as well.

Here are the next three CRITICAL ROLES for your CEO: